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Want your own BrickStation 3? Upgrade to 2.01 and hold your breath…

Starting last week, PS3 owners started reporting that their next gen console would not read their Blu-Ray discs. Some users reported that their PS3 would not even read DVDs. All reports started to come in after gamers made the upgrade to 2.01.

“I inserted Blu Ray Disc into PS3 for first time and movie appeared under video tab. It started to play and i started skipping previews and then all of a sudden screen went blank. I went back to PS3 home screen and tried ejected and inserting Blu Ray movie back into PS3 and the icon fails to appear under the video tab. I then tried DVD and that did not appear either. PS3 Games still work. Please help!”

Today when I myself tried to update my PS3 to 2.01, I was left with a half bricked PS3. What I mean by this is that I can longer use any media that resembles a severely flattened donut on my PS3. This includes cds, dvds, games, and blu-ray disks. Some of you may be familiar with the message of “Disc Unreadable/ Unrecognized”, however this does not even show up when a disc is inserted.

Tomorrow I am heading over to Best Buy to swap it out, and perhaps you should you should too if you have the best buy warranty. However, while this solution will get you back up and running quickly, you may experience the same issues again as soon as you run the firmware update.

In the past if a problem had occurred after a firmware update, Sony has researched the problem and put out a fix relatively quickly. Therefore, if you are having this problem and relate it to the 2.01 firmware update, I suggest you either ring or email Sony, or bombard their Official Playstation Blog with comments until they take notice.

This problem is only affecting a minority of Playstation 3 owners, but since it is happening to me I felt it was necessary to inform you all.

Here is a video of the problem:

[youtube width="425" height="335"]http://youtube.com/watch?v=Kgdart7SLcw[/youtube]

Source: boardsus.playstation.com

       
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  • oli
    yay go swap your ps3!!!! microsoft wins all we are all lame blah blah blah what type of article is this? where did you get your higher education regarding journalism? sigh* life is hard this generation.
  • GPF
    Errrmmm... right.

    Are you this story is true and not made-up?

    How many reports have you had?

    Why do people contact you with "Please Help!" when Sony might be the ideal starting place for a nonfunctional console?

    Far too vague to be credible.
  • theturk
    This is not news, it's "The sky is falling" because a few of the five million+ people who own PS3 are having problems.
    Big Deal!
    I agree with oli and gpf on this one
  • Root Ginger
    What a load of rubbish. I have 2.01 with no problems. Nothing on the official Playstation forums either.

    This is nothing more than you trying to get more traffic to your site by making up stories.
  • Vick Nolte
    Its just a dissinformation campaign to thrown some dirt on Sony and its PERFECT console, all the xbox fanboys should be thinking on saving for a PS3
  • Vick Nolte
    Sony wont let us down they are japanese and japanese do things right, not like us americans and XBOX its american, by the way I drive a Toyota and I have a PS2 in my car, I play my psp everywhere, and Nintendo Its Japanese, I recognize that USA started developing the videogames, but the japanese perfect everything they copy and they dont loose easily, just ask Nintendo, they give us the Virtual Boy, The N64, The Cube, and they are number 1 right know, guess who will be the leader in 2 years from Know...........PS3 THATS CORRECT!!!!!!!!!
  • Roger Clementou
    HEY MAN PLEASE HELP ME!! I THINK MY XBOX 360 JUST GOT ANOTHER RED RING, WHAT IF WE SWAP CONSOLES AND I TOLD YOU HOW MGS4 4 WAS, WHILE YOU KEEP PAYING FOR THE XBOX LIVE SERVICE THAT I LOVE SO MUCH, BY THE WAY I AM GOING TO NEED YOUR PSP TO WATCH MOVIES FROM YOUR PS3 DATA BECAUSE MY BELOVED 360 DOESNT WANT TO CONNECTT WITH YOUR LITTLE GADGET, THANK YOU VERY MUCH AND ILL WAIT TO HEAR FROM YOU SOON, BECAUSE I REALY NEED SOMEBODY TO HELP ME BUAAA BUAAA BUAAAA, WHY???? WHY???? MY POOR LITTLE 360 :(
  • Roger Clementou
    BY THE WAY I HAVE A HOUSE BUILTED OF PS3 CONSOLES AND LOOKS NICE!!!!

    AND REGARDING THE HELP YOU NEED JUST TRY TO PUT THE DISCS WITH THE LABEL OR THE LETTER TO THE OTHER SIDE, I MEAN YOU SEEING THE LETTER AT THE TOP OF THE DISC, JUST LIKE IN YOUR CD PLAYER MAN, ITS NOT THAT DIFFICULT, IN CASE THAT YOU DONT HAVE SUCCES WE CAN SWAP CONSOLES ANYTIME, IM THINKING INTO BUILD ANOTHER ROOM STARTING WITH YOUR PS3 BRO!!!!!!!,
  • Jake
    Just so you know the actual number of defects from this up date as of june 16th 2009 is 345,674 that is quit a bit. As for your smart ass remarks to people with this problem sooner or later you will have problems and need helpt too. But if you really want to be a dick we can meet up and Ill give your doctor some problems to fix on your fagot ass face!
  • I am guessing that this is a false claim then?
  • Todd Wegman
    I had to send my new 40 gig. PS3 in for replacement due to it no longer able to read or recognize disks. I called support on Thanksgiving- had the box on Tuesday shipped it to Sony (Texas) on Wednesday- they received the box on Thursday (1 day shipping-nice). I expect a console early next week... not bad.
  • Marc
    Looks like the Sony Fanboy Club is up in arms(doesn't take much)...because we ALL know the PS3 has NEVER and will NEVER see a failure.
  • Aron
    Aww, looks like the plethora of rhetorical non-sense just keeps flowing.

    A brick >? you mean that piece of sh!it that M$ makes ?

    Fanboys make me smile, oh that's right, yuu have a PS-3 *ROLLS EYES*
  • Todd Wegman
    The fact is that I own an xbox 360 (since Nov. 22 2005), the wii Since March 07 and PS3 Nov.2, 2007). I had tons of problems with my xbox 360 since launch, having to go through several systems- (I am currently without a 360 since Aug. 2007 because someone messed up my work request- I had a tremendous ordeal dealing with Microsoft to get my case resolved). I had no problems with the Wii and when the PS3 dropped to $399 I bought one. I really enjoy the PS3 especially watching Bluray on my new Sony KDS60A3000 HDTV, but on Tuesday Nov. 20th my PS3 stopped reading my disks- everything else works fine- all my demos and games that I downloaded (Stardust, everyday shooter, calling all cars, and Tekken 5) work fine. I was very impressed with Sony's customer support... I should have a new PS3 next week. I had to send everything back- all cables and the controller and was told that I will be getting a new unit- unlike Microsoft's crappy refurbished units.
    I have been gaming since the days of the Atari 2600- I am not a "fanboy" of any kind- it doesn't make sense to me- I am still happy with buying a PS3 and have nothing bad to say about Sony... Microsoft on the other hand I am upset with because I have been without a console for 3 months- my case should be resolved soon... I have no reason to make things up...
  • lolyeahok
    Every time I see this childs face doing an "article" it cracks me up. Also every time its Matias' face, there is going to be PS3 bashing, so prep for it people.

    Who gave this kid a job?! lol, go away.
  • lolyeaok,


    I am the one who gave him the job, and I did so because he is qualified. I am sorry that you apparently find yourself staring at his face more often than you read his articles.


    That sounds like a completely different issue you may want to go see someone about, because if you read his articles you would know that Derek is unbiased and reports information in a professional manner.


    If you don't like what he has to say, don't read what he has to write, but please, by all means continue to stare at his face. Good luck with that.


    Chad-

  • HC
    Could you please point us to these "reports" or is this something you just made up because you found a video on YouTube?
  • theturk
    the update probably has not installed properly.
    plonk your finger on the on/off button and reset the machine. It seems to work for most people.
    Remember the vast majority of PS3 owners have had no problems.
    unlike X360 owners
  • Jordan
    Your PS3 is not reading your disc because without a doubt, you have the Bluray disc upside down, numbnut
  • steve
    I actually had this happen with FIFA 08. Everything else worked accept that game. Went to Walmart and got a new one and was all set.

    One thing I do get is my screen turns to snow and switches back sometimes while playing games, anyone get this? I think it may be a connection problem but it pisses me off.
  • HC
    @steve
    What do you mean switching back? I don't think it sounds like a connection problem. Maybe your TV? Try using your PS3 with a different TV.

    Wow, just took a look at the poster's pic. Man you look like a young kid. Welcome to the intertubes and never logon without your flame retardant suit :-)
  • steve
    my tv is brand new 42 HD Vizio 1080 i. its weird cause i will be playing a game and all of the sudden snow, then it will go right back to the game adn it will be perfect.

    started happenign with ratchet and clank and medal of honor. wasnt sure if maybe the tv just had trouble pickign up the signal or something. but i didnt think that would be the case.

    i know vizio is not the most high end but still it is brand new.
  • HC
    Hmmm, weird. You might have already tried this but if not, try resetting your display settings on the PS3. Also, make sure you don't have component cables still attached to the PS3 and the TV. An easy way to do this is to plug in your HDMI cable and press and hold the PS3 power button on the front for about 5 seconds or till it beeps twice. When it restarts, it should take you to the display settings menu. Just choose automatic or play around with the setting s a bit.
    Also, a good place to post this would be ps3forums.com Its a nice forum with helpful people. I am sure someone there can help you.

    Of course, also try out your PS3 on another TV. If the problem persists, call up Sony and ask for another one.
  • GPF
    Earlier, Chad Lakkis said to lolyeaok,

    "I am sorry that you apparently find yourself staring at his face more often than you read his articles. That sounds like a completely different issue you may want to go see someone about"

    Chad - I find what you are inferring to be insulting and offensive.

    Please read your own "Commenting Rules" before posting - or risk having to ban yourself!

    It would have been far more constructive for you to point out earlier articles by Derek Matias that support the PS3 (after my earlier post, this is what I did), and to also recognise and acknowledge that the title of this article is pure and simple scaremongering and not journalistically sound - rather than indulging in a petty personal attack on one poster who tried to make a joke about the looks of one of your staff.
  • Well to start, I am glad you all love my face, but to the point. I am sorry if this sounds fake or PS3 bashing/ fanboyism. The fact is that my PS3 does not read any disc that I put in, and yes the label is facing upwards. For those of you that think this whole story is made up look at the source under the youtube video, it brings you to the playstation.com forums where multiple people have had the same issue as me. For those of you that think I am bashing Sony this is incorrect. I have owned my PS3 since the day it came out and love it, I have owned my PSP since the day it came out and love it, the same goes for the PS1 and PS2. I wrote this article because my PS3 stopped working after an update and at least 1 other person had the same experience. In terms of my articles, I have written 9 articles, 6 of which are directly related to Sony and 5 of them are in no way bashing sony, my Heavenly Sword article was negative towards a short demo.


    This article should be read as a potential warning that there MAY be an issue with 2.01, if you have 2.00 then don't bother updating just yet.

  • Riah
    I do rightly beleive that GPF should be writing articles in the stead of this Derek Metias character. There is a huge Bias here, and this is a prime example of why the writer of an article typically leaves the naming of it to an editor. In print at least. If the article was titled 'FirmWare Update 2.01 hazardous to system' or even a simple 'FirmWare Update 2.01 causing problems for PS3 owners' would do better. Instead, He seemed to be so pleased with his one-liner and his photoshopping of a brick layout onto a ps3 that he went over board. Hopefully you'll learn from this that in anyform of journalism you have to be very careful what you write because your going to get called on it.
  • GPF,

    Thanks for your comment. I am well aware of the commenting rules -- I posted them.

    I would comment further, however I am banning myself for the remainder of the day.

    Chad-
  • jiankaruro
    is really true am having the same disc reading problems, i bougth call of duty 4 and just play like an hour and something then it freezee up i try to started again and it does the same f#@$@% thing it just keep loading the game just like in the video, i just hope it is a firmware issue cuz it can be fix with an update since i dont got sony warranty.
  • HC
    Well you automatically get a 1 yr warranty when you buy the console. So, unless your 1 yr is up, you are fine. Also if you brought it with a credit card, check with your company to see if they double manufacturer's warranty. Quite a few cards do this.
  • Brent Hunsinger
    My PS# did the exact same thing tonight I was wathcing a DVD ejected the disc and put in Call of Duty 4 for the first time and it popped up then error message occured. I then ejected the disc and tried again and nothing it just did not read any DVD, PS3 Game, nothing. And now PS3 customer service says I have to pay $149 to fix their firmware problem. WOW
  • Christian Ruocco
    This is no hoax. It's happened to me too! Right after 2.01 upgrade. Whats strange is that it seems to get worse over time. First, only certain PS3 titles wouldn't play. Then all wouldn't play then Blu-Ray movies didn't play and now DVDs won't even play. You just get the whirlpool (of death) icon in the top right corner and nothing happens.

    I'm wondering whether I shold just hang tight for the next upgrade and hope Sony acknowledges and fixes the problem, or just try swap it out.

    Any comments?
  • HC
    I would say swap it out if you can. Why hold on to a defective machine. But I wonder if this has something to do with a particular game itself. Because, this does not seem to be widespread. If it was indeed the firmware, this would be happening to everyone.
  • Christian Ruocco
    HC. I would agree with you except that everyone having the problem has the problem after 2.01. Its statistically unlikely that a whole bunch of people accidentally pour coffee into their PS3s at the same time right after the latest firmware upgrade (excuse the metaphor). Perhaps its a flaw in the Blu-Ray drive hardware or controller. Perhaps there are several versions of the hardware out there, and one version has a manufacturing defect that is exposed by different controller code in the lastest firmware release. I think thats pretty plausable. Simultaneous coffee spillage is not. Even though its a small subset of the total user base. :)

    The point is, if I'm correct about the firmware then waiting for the next release may be the correct course of action. Trying to swap things out in this country (South Africa) is likely to be an absolute ballache.

    Sadly, I'm not going to be so eager to do a firmware upgrade from now on. My faith in Sony has been ever-so-slightly diminished :(
  • andy b
    Mine too. I played COD4 and then it just would not read discs. I called sony uk and they are replacing my ps3 tomorrow, Over all i am impressed by sony's quick turn round, but a bit worried about my replacement. What happens when it does it again ?????
  • HC
    @christian

    I did not say anything about coffee spillage. I was just trying to help you out. And you kind of reinforced my point in that it could have something to do with some other part of the software or hardware, but not to do with the update itself. Maybe some game overwrote some system setting when its trying to set some resolution or something. Could be anything.
  • Ralf
    Hi!

    Same thing happened to me. I can confirm exactly the same symptoms. Damn had my 60 GB version for less than 3 months and I just returned it to the store, tried a complete system restore but nothing worked. BD-Drive does not recognise ANY media anymore, no CD, DVD, BD, Games, PS2Games nothing.

    I am not sure if it was the update, but it seems to me more than a coinicdent.

    Regards,
    Ralf
  • ONE MORE VICTIM
    I have the same problem its not reading any Disc(PS3,PS2,CD,DVD.ect.)But like a moron I through my box away so I cant return it...plus the location is in NC and im in CA...so in other words I'm #*$#@!
  • ONE MORE VICTIM
    I forgot to mention my incident started while I was playing madden, it stopped reading the disc.at first Ps3 games didnt work....and then it spread like a virus It cant read anything......
  • No Hoax
    As soon as the upgrade to 2.01 was complete my system completely stopped reading disc. All of them CD, DVD, PS2, PS3, Blu-ray, they all stopped working. It didn't even start reading the disc like most of you mentioned. All I get is the loading icon in the upper right corner, buy it just keeps twirling. and twirling Unfortunately I don't have my receipt or any proof of purchase, so Sony won't do anything to fix THEIR problem unless I pay $149! I'd be very careful before you update your system if you haven't already.
  • Monarky
    Re:No Hoax
    Well at least you didn't end up with a brick like the RRoD on M$'s Billion Dollar Lemon Console! (that ought a get a rise out of you all. Now show your true colors! ..eh? LOLz)

    Also depending on how long you've had it, plus with these patch updating circumstances, it's not uncommon for Sony to do the right thing (or any company even M$). But you have to at least make an attempt if this is legitimate to contact them. If you were smart, and you were the first person to register the machine (if you did, hopefully), then having the receipt in hand is not really that big of a deal. They got you on record and as long as it's within reasonable time of the manufacture date, you should be good to go!

    I've already heard of people buying theirs on ebay with the receipt getting repair service, because the first thing they did when they opened the box was get online and register it. If you didn't, that's your fault!

    Also have any of you tried (in system settings) resetting the machine (Restore PS3 Systems)? Then you'll need to re-patch the system. If this patch updating or whatever is not just some fluke to a few machines (it's happening to many), Sony will have to respond just as Microsoft did with their patch update bricking problems. Sony would have to do the same thing!

    Here's the reason why!!! Sony PS3 is the first consumer electronics device to incorporate "Black Box" technologies that when it's returned the hardware can tell them what went wrong. Not unlike taking a newer car in for maintenance and repair or some vehicles now w/BlackBox accident analysis (or airlines for that matter).

    So until I read a comment/post that has taken the time and put forth the effort of truly contacting Sony on these problems, I say most of you are either FoS or not being completely honest!

    Remember the Dustbin PS3 sent back looking like a clump of mud? Sony can't be held responsible for your mis-treatment of your PS3 or ordinary wear n tear! ...That's just part of Life!

    *** For the dude with NO BOX! ...Sony sends you a box to return it in, so you have no excuse! ;)
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