All I want for Christmas is to play online, but Microsoft won’t let me

As of Wednesday the 26th, my experience with Xbox LIVE could best be described as “inconsistent”. I am randomly and sporadically kicked off of the service, and by that, I mean any time I try to do something — anything.

To make sure this wasn’t an isolated case of shitty broadband service on the part of my cable provider, or a local “malfunction”, I rang up some friends in various parts of the country to see if they were having similar issues — they were.

Around noon today, my annoyance got the best of me, and I called up 1-800-4my-xbox. I was greeted, as always, by the never-helpful automated super-dork — Max.

I’ve been down this road before, so I know to skip past his bullshit by spouting off “Agent” a hundred times until he finally gets the hint.

Anyhow, long story short, the agent tells me that the Xbox LIVE servers are having difficulty dealing with the massive influx of users that apparently got a 360 for Christmas. “Seriously?” I asked. “Yes, seriously” he responded.

In fact, it’s such a problem, that they have temporarily disabled the ability to create a new LIVE account. I went ahead and tried to create an account (out of curiosity) and I wasn’t able to.

I am unsure if this is the “official” Microsoft stance regarding the issue, but it does seem logical, and it did come straight from the mouth of a Microsoft employee — Tier 3 even! His Thetan levels must be off the chart.


The agent estimated that the problems will be fixed by the end of the weekend, if not by the end of the night. So I guess I just want to say “thank you” to Microsoft for making such a killer system. If it weren’t so awesome, I might actually be able to sign into the Chromehounds servers and, you know, play some freaking games.