Comments on: Xbox LIVE Server Problems Cause Achievements To Disappear

By: Christian carstens

Christian carstens — Thu, 08 Oct 2009 09:19:40 +0000

I was ten points away from reciving 10,000 gamerscore. all of a sudden its 9,335. i was thinking “WTF happend?” i suspect this happend before. but i see i am not the only one microsoft Bent Over A Barrel

By: trey david

trey david — Sat, 29 Aug 2009 00:15:16 +0000

I will let you decide if this is the same problem. I was playing heavey weapon(disc not a download and I was on xbl)I’ve gotten all the achievements but one(I’ve done it but it is not showing unlocked).Complete the first 11 missions without using nukes or losing a life(Ok here is the strange part).I’ve done this 4 times and thought, what am I doing wrong. I did a little test.

1 I took the disc over to another xbox but using my gamertag and tried the achievement. no good(twice).

2 still using a different xbox same disc but with a different gamertag. success(still on xbl)

By: chocotacoslayer

chocotacoslayer — Fri, 14 Aug 2009 03:27:45 +0000

all my friends got deleted because of this shit

By: DarkLink013

DarkLink013 — Sun, 19 Jul 2009 02:11:49 +0000

Yeah, Im having a problem with Resident Evil 5. I Sat through and got all the chapter achievements, when i look at the end of the game and chapter 6-3, i didn't get an achievement. So i was pissed, but i tried it again. Nothing happened. So i tried it a third time. Nothing happened again, So tommarow im going to gamestop and getting a new RE5.

By: adam

adam — Sat, 14 Mar 2009 20:47:11 +0000

yeah ryan thats what happened to me when i first got my xbox. i made a silver account got some achievements for the game that came with the xbox360 and when i bought xbox live all of the achivements i had done where gone. I didnt know what the heck happened. then later i had the same problem with a very tough achievment “Mile High Club” on veteran cod4, i did it all right.. no cheats, nothing. It showed The achivement at the top after i jumped out of the airplane. when my internet got back i got on xbox live it wasnt there….

By: adam

adam — Sat, 14 Mar 2009 20:40:06 +0000

same thing happened to me almost. i didnt have internet at the time(idk if that matters)but i got the achivement from Mile High Club on veteran on Call of Duty 4. I was so exited i had been trying to get it litterally for the past 11 hours and finaly got it. i got internet the next day when Comcast finally showed up and fixed my internet. I signed into xbox360 live and checked my achivements to show my friend that was over at my house. And wtf? it wasnt there. he still believed me a little that i got the achievment but didnt know how the heck that would happen. niether did i. I still dont have the achievment and im not going to do that ficken mission for another whole day…

By: Omega Trion

Omega Trion — Sat, 22 Nov 2008 04:59:19 +0000

Missing achievements does happen. I just beat Halo 3. It shows achievement for all 8 missions completed, but does not show my achievement for beating the game on heroic, and the achievement for Normal did not unlock either. So I have all the achievement for all the levels and saw the ending, but the game did not unlock the achievement for beating the game.

By: SIMPLYMIDGET

SIMPLYMIDGET — Thu, 02 Oct 2008 18:22:58 +0000

Mataeus=owned.

By: Galen

Galen — Tue, 16 Sep 2008 20:46:24 +0000

This is quite problem. I’ve just recently had this happen to me with Tales of Vesperia. I had 48/50 achievements unlocked before I went to sign onto Xbox live. Now it’s telling me I only have 42/50. I click on the list and IT tells me I have the 48/50 I know I have but the official gamercard tells me it’s 42. I’ve also added up the points I should have and it’s a much higher total than what my gamercard shows. A friend of mine told me I might have to get a gold account again to fix the problem but we’ll see. This is quite frustrating.

By: numberwang44

numberwang44 — Mon, 04 Aug 2008 00:49:27 +0000

I have got 1 million on the downloadable song ernten was wir saen about 6 times as lead and bass and the achievement wont unlock i dont know why!
If somebody wnats to help message my gamertag numberwang44

By: IVI

IVI — Tue, 22 Apr 2008 18:53:40 +0000

Yeah, so this tirade was fun to watch by Mataeus who apparently works for MS. Look sport, I can nix your whole Microsoft never fails, ah, hem, blue screen, by saying that my achievements show up on the Bungie net site but don’t show up on my console or on the live website. So before you say that MS is infallible, I’d get the whole story. Remember, there is no such thing as a perfect system, especially in computing.

By: Dan Landis

Dan Landis — Sat, 12 Apr 2008 04:41:23 +0000

I wouldn’t say I’m irate at all. Sarcastic, yes, but not irate. In order to avoid sounding like a broken record, however, I ask that you read the story again for several reasons:

1. This is not Guitar Hero 3 we are talking about, it’s Guitar Hero 2. I’m well aware of the stupidity involved in the GH3 co-op achievements, and my friend and I decided it was NOT worth doing everything twice. We skipped GH3 and concentrated on GH2. Believe it or not, they are actually two different games, and GH2 does not have the co-op achievement problems that GH3 has.

2. I very clearly said that I immediately hit my guide button and stared at my achievement as soon as I got it. I don’t know why you think I can’t tell the difference between pushing the guide button on the guitar in my own hands versus pushing my friend’s guide button, or that I could mistake the gamertag I was looking at on the television as being mine if it was not.

3. Though I didn’t say this anywhere in the article, I did not play as the lead profile. Somehow I managed to still get all the other co-op achievements, so I guess that doesn’t matter. Not that it mattered anyways because, as I said, we aren’t talking about Guitar Hero 3, and that’s the game with the co-op achievement issues.

If this “discussion” actually does result in you not coming here any more, then frankly I think that’s quite immature. Regardless of how sophisticated you are trying to sound, the bottom line is that you walked into an article and said that the person who wrote it and about 15 other people are all mistaken. Now you are surprised and upset when I defend my position? You have basically said that my experience didn’t actually happen, that I never actually earned that achievement, or that my very eyes deceived me as I stared at my profile with my newly earned achievement. Nowhere within the realm of possibility could it be that Xbox Live screwed up? I just can’t comprehend why it’s so hard for people to believe that not everything works 100% of the time, especially in regards to the 360.

By: LC

LC — Fri, 11 Apr 2008 16:22:02 +0000

oh noo dan you wounded blind allegiance…

By: Mataeus

Mataeus — Fri, 11 Apr 2008 15:29:33 +0000

Well, thank you for an interesting debate in which we both shared our points of view, but as you appear to be getting rather irate and sarcastic, I’ll leave my input there. Xbox support is just like calling any other call centre, they are people hired to answer a phone and follow their guide and training in order to provide a solution for your problem. I doubt you are the first person to believe you have ‘lost’ an achievement especially if the other posts here are anything to go by therefore of course they will tell you they have heard of this issue before. That still doesn’t make the issue true. Simply, I think you were mistaken in getting your achievement. Unfortunately where guitar hero is concerned that’s not hard to do. GH3 is a good example of when achievements aren’t clearly listed, for example some of the co-op achievements only unlock for the lead profile (ie the one signed in at the dashboard). I have tried to offer an explanation and reasons of why an achievement cannot just be deleted from your profile and have tried to be reasonable with the exception of my slightly miffed post as nobody seemed to take on board the comments I was making but as you would rather make sarcastic comments than discuss this properly, I will not be returning here.
I hope you manage to sort out any problems that you may (or may not) be having. My advice? Do the song again with you as the lead profile and play it again until you get it. And take note of which little light flashes up on the screen. Even better, play it for real. I’ll send you the Powertab if you like :)

Regards,

Mat.

By: Dan Landis

Dan Landis — Fri, 11 Apr 2008 02:04:35 +0000

Okay, Batman, riddle me this then: Why would the technical support people have a solution to a problem if it doesn’t exist and, according to the use of your extensive technical background from years of software development, can’t even accidentally happen?

I understand the roaming versus local profile argument, but that is irrelevant because my profile is stored on my memory card and physically goes with me when I visit someone else’s 360. Your theory is also not supported by the fact that the rest of the achievements I earned just hours before are still there — only this one has disappeared.

By: Mataeus

Mataeus — Thu, 10 Apr 2008 16:31:51 +0000

I apologise if I have offended you, and I realise my last post was not that clear. I did not intend the “This story is not true” element to imply that you made it up, just that you were mistaken in gaining the achievement on your profile, which I stand by. When an achievement is saved onto your memory unit under your profile, it’s saved just like any other bit of local data; like a gamesave for instance. Dates that the achievement were obtained are irrelevant, therefore any roll-back of servers can NOT affect your achievement being on your profile. For them to disappear as if you never had them would consist of a piece of code that deliberately searches out and recognises a particular achievement and be programmed to remove it. Anything else I could say would just be repeating myself from earlier posts, so I’ll leave it there. You say I have no idea what I’m talking about. This is of course entirely possible, but at least I use my technical background from years of software development right back from the 8-bit days (with System Masters) to attempt reasoning of my point of view. If you could provide an example of how this can happen which doesn’t conflict with my reasons of why it can’t, I would be most interested. I mentioned before it’s possible for a roaming and local profile to conflict, but you can read about that above if you so wish.

Regards,

Mat.

By: Dan Landis

Dan Landis — Wed, 09 Apr 2008 10:46:55 +0000

Mataeus,
As much as I enjoy being called a liar, rest assured that I am not a liar. I did not make this story up. I’m glad that you apparently have insight into everyone’s Live profile and a deep knowledge of the inner workings of Microsoft, but you must realize that there exists the possibility that you have no clue what you’re talking about. Sometimes things just don’t work properly. I actually find your faith in “the system” somewhat disturbing. Next thing you know you’re going to tell us that the red ring doesn’t exist either.

By: Mataeus

Mataeus — Tue, 08 Apr 2008 15:19:49 +0000

Just for anyone else that seems to think my comments are invisible (as they seem to be) THIS IS NOT HAPPENING. Achievements are not disappearing for anyone, people are either MAKING THIS UP for whatever reason or they are NOT GETTING THE ACHIEVEMENT IN THE FIRST PLACE. Follow the rules of how to get a particular achievement and get it, make sure that’s it’s not THE OTHER PLAYER that’s getting the achievement and STOP WINING this story IS NOT TRUE.
Thank you.

By: ryan

ryan — Mon, 07 Apr 2008 23:19:38 +0000

So far 2/6 games have instantly given me back all my achievements once i updated the game and started playing. The other four I guess i’m just out of luck. I was happy to get my ones from AC at least bc those took a while to do and I don’t even feel like playing that game again. Theres 2 or 3 others I rented/borrowed that have potential but we’ll see.

Either way that’s a pretty lame glitch to have all your game stats erased like that. My friend said the same thing happened to him once. At least I only had like 4,000ish points, could have been worse.

By: Mataeus

Mataeus — Mon, 07 Apr 2008 03:50:29 +0000

I refuse to believe many people here are telling the whole story… Ryan, if you recovered your profile from Xbox Live (which I suspect many of the people here are doing) then your off-line achievements will have a chance of disappearing as the two profiles attempt to consolidate themselves. For you in particular, it is possible that, when signing your profile up to Xbox Live, you filled in the information on the form as if you were creating a new gamer profile, which can be an easy mistake to make. The good news is of course your old offline profile will still be available on your hardrive. Sign in to that one, then sign in to Xbox Live from there.

By: i dont cheat

i dont cheat — Mon, 31 Mar 2008 09:36:27 +0000

i am soo sorry for everyone but this site explaines the all ( all u dirty cheaters ) http://tech.yahoo.com/blogs/null/87620

By: ryan

ryan — Mon, 31 Mar 2008 03:41:52 +0000

I have been playing on an account that I believe I made as an xbox live account, but i had never logged it into xbox live. I did today and all my achievements that i had gotten offline have now disappeared and i have a 0 gamerscore. This can’t be normal?

By: Mataeus

Mataeus — Sun, 30 Mar 2008 15:25:26 +0000

This all sounds like a load of crap to me. Achievements are stored on your local profile AND on your roaming profile, otherwise a) people who don’t have Xbox live wouldn’t be able to get them and b) if you recovered your account to another console your achievements wouldn’t show up. The two versions of your account are usually kept in sync with one another, but the user can do things to screw this up. For example, if you just turn off your xbox at the plug instead of shutting it down on the console, you may cut the power whilst the local and roaming profiles are out-of-sync, resulting in lost data. You wouldn’t do it to your PC, so don’t do it to your Xbox. When you boot up your console, if you get an achievement whilst off-line it will be added to your roaming profile the next time you login, but the date you obtained it won’t be displayed for it. (so, if you have any achievements without dates by the side of them that’s why). Also, take a look at the size of your profile on the storage device. It’s about 4 or 5 meg, right? Well, as you play more and more games you will notice this figure go up and up. This is further proof that your achievements are stored locally first and foremost, your roaming profile is only updated as a) a back up, and b) convenience. (ie you DON’T have to carry your profile around in your pocket, you CAN recover it to another console). So, the bottom line is this: Xbox Live, whether Xbox tells you so or not, can have nothing to do with achievements being ‘deleted’. You’ve either not been logged into your correct profile (or you’ve had multiple people logged in and you’ve been suing the wrong one), you haven’t read the achievement description properly (some achievements can only be gained by the HOST or LEAD PROFILE), or you’ve failed to shut down your Xbox properly or removed the storage device whilst the console is turned on, resulting in the risk that the Xbox could be reading / writing to the device at the time. The only way you can LOSE an achievement is through user error, your account being banned through Xbox live whilst signed in (as in banned from LIVE permanently, resulting in a loss on everything for that profile) or if you thought you’ve unlocked something but infact you haven’t. For example, when it says ‘unlocked’ take notice of the lights on the sign that show you which player this relates to.

End of.

By: John

John — Tue, 25 Mar 2008 19:55:12 +0000

I’ve recently had the same problem with Mass Effect, god that sounds like a common game to be having this problem with doesn’t it?

I’ve tried re-unlocking some of them such as collecting the codex entries for scholar, but that doesn’t work, i’ve tried recovering my account, which doesn’t work either, and I have also tried unlocking another achievement on the same game, this unlocks the one I just did but not the ones that have been locked.

By: Pablo

Pablo — Tue, 11 Mar 2008 02:31:45 +0000

Ps:Dont belive me? Add me im GRP Spartan 983

By: Pablo

Pablo — Tue, 11 Mar 2008 02:19:55 +0000

I got a worst problem in Halo 2 Vista…for example i make a killing spree (Theirs an achievement 4 that) and when i check my achivemnts nothing….i have done a lot of the achivements on the list but only 1/41 appears omg and i dont belive my friend will belive me…he will say ima noob :(

By: Will

Will — Mon, 18 Feb 2008 15:49:54 +0000

well my rockbandachievments disappeared and now wont let me go to xbl and i log in to xbl but then logs me back out wont let me go to memberships neither Sux i had all guitar and drum achievments and 100% songs in guitar in drums and wont give them back by getting other achievment becuase i got 3 after wards but i dont care bout that haha care about it lets me log in xbl

By: jay

jay — Sun, 17 Feb 2008 00:30:22 +0000

im 100% with you guys. i damn think microsoft should put an end to this now! but sometimes its the game’s understanding. you can think that ur gonna get an achievement but the game dont recogonise it. ive recently had smackdown vs raw 08 and there is an achievement ‘this year’s inductee’ where for 350 gamerscore-points you have to win general manager of the year on 24/7 mode, iv’e done this SIX times and clearly won it as it tells me, but for some reason the achievement just wont unlock whereas other friends got it first time! seriously annoying! :@

By: Sean

Sean — Wed, 16 Jan 2008 21:24:53 +0000

I had something wierd happen on Halo 3 like this, my acheivements are still on my xbox, xbox.com, and bungie.net but all my campaign stuff simply disappeared on my hard drive. Ie: Lost all skulls, campaign completions, and armor purmutations. ???

By: Kurow Shinobi

Kurow Shinobi — Mon, 14 Jan 2008 17:05:45 +0000

Also this happen to me in Naruto, which makes me wanna throw some games out the window again>