Haze Not Free For A Week, Or Is It?

by Geoff Haugan on March 20, 2008 at 5:44 pm

Remember the story about pre-ordering Haze and being able to return it a week later for full store credit? Yeah, not so much. The deal, only available at EB Games Canada, looks to have been quashed by Ubisoft with claims of a miscommunication between the publisher and retailer north of the border. Someone should tell EB Canada, though.

Stephen Totilo over at the MTV Multiplayer blog wrestled the comments out of Ubisoft, without much further info given. Certainly the publisher couldn’t have been too happy with the idea of losing sales to EB’s used game market.

This certainly caught my attention when I saw the flyer on the EB Canada website, and it would not surprise me to see the “offer may be discontinued at any time” clause on the promo being taken full advantage of.

As I write though, the promo is still featured on ebgames.ca and a call to the headquarters of EB Canada in Brampton, Ontario results in a customer service agent informing me that the promotion is still valid and is available as long as the game is pre-ordered, up until release.

The agent even offered the opinion that the promo, “Sounds like a good one, doesn’t it?”, as he double-checked the info. A downtown Toronto location of EB Games also reported that the offer still available.

It seems the channels of communication between publisher and retailer may remain a little murky. Anyone pre-ordering Haze hoping to return it should be prepared for the possibility the deal disappearing at any time with no avenue for recourse.

If I learn more, you’ll be the first to know.

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