EA Turns DRM Into A Guessing Mini-Game
by Chelsea Thompson on November 3, 2008

DRM is still one of the biggest topics this year. Some people hate it, some people don’t care, and a few people are sympathetic to the fight against piracy.
Well, it seems like EA decided to make DRM unbelievably obnoxious fun by making the game’s registration a cute little number puzzle. And by “cute little number puzzle,” I mean a bunch of copies of Command and Conquer: Red Alert 3 were shipped out with only 19 characters in what is supposed to be a 20-digit serial number. EA’s first word of advice? Why, just try guessing the last number of course! Read more…
Sony PS3 Customer Service FTW!
by Chad Lakkis on August 29, 2008

A few days ago, a long time friend of mine called to let me know that he had some positive video game related news for me, and I said “ok shoot.”
He told me that his brother had gotten his COD4 disk stuck in his recently purchased PS3, and that the system would not eject it. So he decided to give a ring to Sony’s customer service line. He explained the situation to a supervisor and was told that it would all be taken care of immediately. What Sony did next was pretty amazing. Read more…







